Return Policy

Our sellers allow you to return products for up to 7 days from the delivery date.
Returns will be accepted only if products are in unused condition, and refunds will only be in the Bank Account or Wallet. You can return products from the date the delivery within 7 Days.

We do our best to ensure that your orders are fulfilled with genuine products on time in full in secure packaging. In the unlikely instance where there is an issue with your order, you may request a return within 3 days from date of order delivery if you find any item(s) are missing / have not been delivered with your order and within 7 days from the date of order delivery if you notice that any items are damaged or are incorrectly delivered to you or are nearing their expiry date. We reserve the right to seek additional information from you, including but not limited to pictures of the products, to process your return.

Returns can be requested on the website.

Products that cannot be returned

  • The product that is in unsealed/opened/used condition.
  • Products marked as Non-returnable.

Cancellation Policy:

  • Is it allowed to request for cancellation?
    • You can cancel any order till the time it is not dispatched from the Seller or Wrong order or to modify in the quantity
  • How can I cancel my order?
    • You can cancel an order by clicking on the Cancel link/button.
    • You will be able to cancel an order till the time it is not dispatched from the seller. In case you are unable to cancel an order from the app or website, you can reject the order at doorstep.

REFUND POLICY:

Refund against Cancellation:

  • Customers shall get Refund against Cancellation of order or any failed payment by way of credit to the original mode of payment – Credit/Debit Card or UPI or Net Banking or Third Party Wallet.
  • No refund applicable for “No returns applicable products”, if denied at doorstep for prepaid order.
  • The amount will be refunded to you within 5-7 working days, in accordance with our Refund policy.

Refund against Return:

  • In case of Cash on Delivery (COD) orders, customers can choose to get their refund on Return(s) through one of the below options. The amount will be refunded to you within 5-7 working days, in accordance with our Refund policy.
  • The refund will be credited to the bank account entered by the customer at the time of initiating the return request.
  • The refund will be credited to the bank account associated with the UPI ID entered by the customer at the time of initiating the return request.
  • In case the payment is made by Credit/Debit Card, Net Banking or Third Party Wallet, you may get the refund within 5-7 working days. Kindly note that there may be delays in refunds as they’re handled by the Bank.

Refund against denied/canceled order by 63 Billions:

  • In case of online paid order, customers shall get a Refund against return by way of credit to the original mode of payment, like Credit/Debit Card, or Net banking or Third Party Wallet.
  • In case of a refund by way of Credit/Debit Card, or Net banking or Third Party Wallet, you may get the credit within 5-7 working days.
  • While we regret any inconvenience caused by this time frame, as the refund is handled by the Bank.
  • There may be a delay in refund timing and we have no control over that.

DELIVERY & SHIPMENT TRACKER:

Estimated Delivery & Shipping Charges are calculated as per the value of the order and can be viewed in the cart section at the time of checkout.